{"id":5542,"date":"2022-11-10T20:38:33","date_gmt":"2022-11-10T18:38:33","guid":{"rendered":"http:\/\/fs.stringsdigital.com\/?page_id=5542"},"modified":"2023-02-02T01:02:54","modified_gmt":"2023-02-01T23:02:54","slug":"faq","status":"publish","type":"page","link":"https:\/\/filosafe.gr\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n<div class=\"container section-title-container\" ><h1 class=\"section-title section-title-bold-center\"><b><\/b><span class=\"section-title-main\" style=\"font-size:151%;\">FAQ<\/span><b><\/b><\/h1><\/div>\n\n<div class=\"row\"  id=\"row-1372055501\">\n\n\n\t<div id=\"col-190506811\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner text-left\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"accordion\">\n\n<div id=\"accordion-1919632613\" class=\"accordion-item\"><a id=\"accordion-1919632613-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-1919632613-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Is it necessary for me to register an account in order to buy an item?<\/span><\/a><div id=\"accordion-1919632613-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1919632613-label\">\n\n<p>Yes and this is made with your own convenience in mind. By creating (or using) an account during the purchasing process you will have 3 things made so much easier for yourself:<\/p>\n<ul>\n<li>&#8211; keeping track of your order&#8217;s delivery status<\/li>\n<li>&#8211; changing or canceling the order<\/li>\n<li>&#8211; using your previous purchase history to become eligible for a Loyal Customer&#8217;s discount<\/li>\n<\/ul>\n\n<\/div><\/div>\n<div id=\"accordion-57428091\" class=\"accordion-item\"><a id=\"accordion-57428091-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-57428091-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Which shipping providers do you use?<\/span><\/a><div id=\"accordion-57428091-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-57428091-label\">\n\n<p>We use various shipping providers. In any case, you are informed about the shipping provider of your order when it ships from our store.<\/p>\n\n<\/div><\/div>\n<div id=\"accordion-1884756384\" class=\"accordion-item\"><a id=\"accordion-1884756384-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-1884756384-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>How long it will take to receive my order?<\/span><\/a><div id=\"accordion-1884756384-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1884756384-label\">\n\n<p>It depends on the availability of the ordered items and sometimes on other factors such as holidays. In any case, you informed about the shipping time after your order is processed.<\/p>\n\n<\/div><\/div>\n<div id=\"accordion-3179165801\" class=\"accordion-item\"><a id=\"accordion-3179165801-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-3179165801-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Do you offer any kind of discounts?<\/span><\/a><div id=\"accordion-3179165801-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3179165801-label\">\n\n<p>Yes and this is offered to our loyal customers. Feel free to contact us.<\/p>\n\n<\/div><\/div>\n<div id=\"accordion-3002884170\" class=\"accordion-item\"><a id=\"accordion-3002884170-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-3002884170-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Do you accept orders from all regions?<\/span><\/a><div id=\"accordion-3002884170-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3002884170-label\">\n\n<p>Yes we accept orders from all regions. If you can&#8217;t find your region upon ordering, please contact us.<\/p>\n\n<\/div><\/div>\n<div id=\"accordion-1787149043\" class=\"accordion-item\"><a id=\"accordion-1787149043-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-1787149043-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>How can I pay?<\/span><\/a><div id=\"accordion-1787149043-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1787149043-label\">\n\n<p>You can pay with Paypal:<\/p>\n<ul>\n<li>&#8211; Pay very easily &#8211; extra safe<\/li>\n<li>&#8211; You must have an account with Paypal<\/li>\n<\/ul>\n<p>You can pay with Bank Transfer:<\/p>\n<ul>\n<li>&#8211; Transfer the order amount to our business account<\/li>\n<li>&#8211; Notify us about the transfer<\/li>\n<li>&#8211; We process your order fast<\/li>\n<\/ul>\n\n<\/div><\/div>\n<div id=\"accordion-2338388708\" class=\"accordion-item\"><a id=\"accordion-2338388708-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-2338388708-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>What if I want to return my order or parts of it?<\/span><\/a><div id=\"accordion-2338388708-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2338388708-label\">\n\n<p>Please go to the returns page and fill in the returns form.<\/p>\n\n<\/div><\/div>\n<div id=\"accordion-173361175\" class=\"accordion-item\"><a id=\"accordion-173361175-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-173361175-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>My question is not listed in this FAQ<\/span><\/a><div id=\"accordion-173361175-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-173361175-label\">\n\n<p>My question is not listed in this FAQ<\/p>\n\n<\/div><\/div>\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":333,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5542","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQ - Filosafe<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/filosafe.gr\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Filosafe\" \/>\n<meta property=\"og:url\" content=\"https:\/\/filosafe.gr\/en\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"Filosafe\" \/>\n<meta property=\"article:modified_time\" content=\"2023-02-01T23:02:54+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/filosafe.gr\/en\/faq\/\",\"url\":\"https:\/\/filosafe.gr\/en\/faq\/\",\"name\":\"FAQ - Filosafe\",\"isPartOf\":{\"@id\":\"https:\/\/filosafe.gr\/en\/#website\"},\"datePublished\":\"2022-11-10T18:38:33+00:00\",\"dateModified\":\"2023-02-01T23:02:54+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/filosafe.gr\/en\/faq\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/filosafe.gr\/en\/faq\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/filosafe.gr\/en\/faq\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"\u0391\u03c1\u03c7\u03b9\u03ba\u03ae\",\"item\":\"https:\/\/filosafe.gr\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQ\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/filosafe.gr\/en\/#website\",\"url\":\"https:\/\/filosafe.gr\/en\/\",\"name\":\"Filosafe\",\"description\":\"\u0391\u03be\u03b5\u03c3\u03bf\u03c5\u03ac\u03c1 \u03c6\u03bf\u03c1\u03c4\u03b7\u03b3\u03ce\u03bd, \u03a0\u03bb\u03b1\u03c3\u03c4\u03b9\u03ba\u03ac \u03ba\u03b1\u03b9 \u0391\u03bd\u03bf\u03be\u03b5\u03af\u03b4\u03c9\u03c4\u03b1 \u03bc\u03ad\u03c1\u03b7 \u03a6\u03bf\u03c1\u03c4\u03b7\u03b3\u03ce\u03bd, \u0395\u03c3\u03c9\u03c4\u03b5\u03c1\u03b9\u03ba\u03ae \u0395\u03c0\u03ad\u03bd\u03b4\u03c5\u03c3\u03b7 \u03a6\u03bf\u03c1\u03c4\u03b7\u03b3\u03ce\u03bd\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/filosafe.gr\/en\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"FAQ - Filosafe","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/filosafe.gr\/en\/faq\/","og_locale":"en_US","og_type":"article","og_title":"FAQ - Filosafe","og_url":"https:\/\/filosafe.gr\/en\/faq\/","og_site_name":"Filosafe","article_modified_time":"2023-02-01T23:02:54+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/filosafe.gr\/en\/faq\/","url":"https:\/\/filosafe.gr\/en\/faq\/","name":"FAQ - Filosafe","isPartOf":{"@id":"https:\/\/filosafe.gr\/en\/#website"},"datePublished":"2022-11-10T18:38:33+00:00","dateModified":"2023-02-01T23:02:54+00:00","breadcrumb":{"@id":"https:\/\/filosafe.gr\/en\/faq\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/filosafe.gr\/en\/faq\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/filosafe.gr\/en\/faq\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"\u0391\u03c1\u03c7\u03b9\u03ba\u03ae","item":"https:\/\/filosafe.gr\/en\/"},{"@type":"ListItem","position":2,"name":"FAQ"}]},{"@type":"WebSite","@id":"https:\/\/filosafe.gr\/en\/#website","url":"https:\/\/filosafe.gr\/en\/","name":"Filosafe","description":"\u0391\u03be\u03b5\u03c3\u03bf\u03c5\u03ac\u03c1 \u03c6\u03bf\u03c1\u03c4\u03b7\u03b3\u03ce\u03bd, \u03a0\u03bb\u03b1\u03c3\u03c4\u03b9\u03ba\u03ac \u03ba\u03b1\u03b9 \u0391\u03bd\u03bf\u03be\u03b5\u03af\u03b4\u03c9\u03c4\u03b1 \u03bc\u03ad\u03c1\u03b7 \u03a6\u03bf\u03c1\u03c4\u03b7\u03b3\u03ce\u03bd, \u0395\u03c3\u03c9\u03c4\u03b5\u03c1\u03b9\u03ba\u03ae \u0395\u03c0\u03ad\u03bd\u03b4\u03c5\u03c3\u03b7 \u03a6\u03bf\u03c1\u03c4\u03b7\u03b3\u03ce\u03bd","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/filosafe.gr\/en\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/filosafe.gr\/en\/wp-json\/wp\/v2\/pages\/5542","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/filosafe.gr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/filosafe.gr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/filosafe.gr\/en\/wp-json\/wp\/v2\/users\/333"}],"replies":[{"embeddable":true,"href":"https:\/\/filosafe.gr\/en\/wp-json\/wp\/v2\/comments?post=5542"}],"version-history":[{"count":1,"href":"https:\/\/filosafe.gr\/en\/wp-json\/wp\/v2\/pages\/5542\/revisions"}],"predecessor-version":[{"id":5543,"href":"https:\/\/filosafe.gr\/en\/wp-json\/wp\/v2\/pages\/5542\/revisions\/5543"}],"wp:attachment":[{"href":"https:\/\/filosafe.gr\/en\/wp-json\/wp\/v2\/media?parent=5542"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}