FAQ

Yes and this is made with your own convenience in mind. By creating (or using) an account during the purchasing process you will have 3 things made so much easier for yourself:

  • – keeping track of your order’s delivery status
  • – changing or canceling the order
  • – using your previous purchase history to become eligible for a Loyal Customer’s discount

We use various shipping providers. In any case, you are informed about the shipping provider of your order when it ships from our store.

It depends on the availability of the ordered items and sometimes on other factors such as holidays. In any case, you informed about the shipping time after your order is processed.

Yes and this is offered to our loyal customers. Feel free to contact us.

Yes we accept orders from all regions. If you can’t find your region upon ordering, please contact us.

You can pay with Paypal:

  • – Pay very easily – extra safe
  • – You must have an account with Paypal

You can pay with Bank Transfer:

  • – Transfer the order amount to our business account
  • – Notify us about the transfer
  • – We process your order fast

Please go to the returns page and fill in the returns form.

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