Privacy Policy and Cookies Policy

PRIVACY POLICY

At FILOSAFE.GR we want you to know and have control over what data you share with us and what we do with it. This document (called the Privacy Policy) explains in simple terms but also clearly what data we collect and how we use it. Its purpose is to help you decide what data you want to share with us and how.

FILOSAFE.GR & Personal Data (in brief)

We believe it is appropriate for you to read the entire Privacy Policy, but we summarise the most important points here: By using FILOSAFE.GR, we receive personal data from you such as your IP address and the type of device you use, without this data identifying you. In addition, by placing an order on FILOSAFE.GR you share with us your e-mail address, your mobile phone number, your address and your full name. We use this information to process your order and to contact you on issues that concern you. We want to help you to make your online shopping experience better and easier. Therefore, we give you the possibility to create a user account so that you can store in your account products you are interested in, have already seen or bought. Through your account settings you can view all the data you share with us, manage your preferences about our communication with you and modify this data. At any time you can request complete deletion of your account via the Contact Form.

Personal Data

FILOSAFE.GR Company fully respects your personal data and ensures that the Store is in compliance with the provisions of Law 2472/1997 on “Protection of individuals from the processing of personal data” and Law 3471/2006 on “Protection of personal data and privacy in electronic communications”. In any case, FILOSAFE.GR confirms that any collection, processing and / or storage of your personal data is done in accordance with the law and only after your express specific consent and only for the purposes and to the extent required for the operation of the Store and the provision of the individual services you have requested in accordance with the following:

FILOSAFE.GR has created this website in order to serve its customers. The FILOSAFE.GR website is simple and easy to use, and has been designed to meet the specific needs of each user. In order to achieve optimal service, the customer needs to understand that he/she must provide the Company with specific information regarding the processing of his/her order, which is safeguarded by the Company. This Privacy Policy and the Terms of Use of this website describe the method of data collection from the FILOSAFE.GR website, the use of this data by the Company and the terms and conditions of use of this website. This Privacy Policy refers exclusively and only to the personal data of the user, which he/she provides during his/her orders on this website.

What data we collect

Information such as: name, surname email address To place an order a user still needs to fill in: Address, Postal Code, City/Region, Mobile Phone, while in case he/she wishes to issue an invoice, additional information is required: Company Name, Activity, Tax Office, Tax Identification Number. Traffic history. For example, when you visit a page on FILOSAFE.GR, we may receive information about you. We call this set of data the Traffic History. This Traffic History includes information such as your IP address, the type and manufacturer of your device, your browser and operating system type, the page you are visiting, the page that referred you to us, the search terms you used and your cookies. In order to be able to provide the best possible quality of service to the consumer, our company uses Skroutz Analytics. Through this service, anonymous usage statistics are communicated to Skroutz.gr, while the data obtained through this service is covered by the privacy policy of Skroutz.gr, which can be found at https://www.skroutz.gr/privacy.

How we use the information we collect

The collection of the above personal data is necessary to carry out transactions between the e-shop and its customers, to send their orders and to receive special services such as order history, e-shop offers, promotional material, etc.The e-shop will not disclose a customer’s e-mail address or other personal data for advertising or marketing purposes, except with their express consent.

Disclosure of personal data

FILOSAFE.GR undertakes not to sell, rent or in any way publish and/or disclose the personal data of visitors/users of FILOSAFE.GR to any third party. FILOSAFE.GR may only channel personal data of its visitors/users to third legal and/or natural persons if: it has the express consent of the visitors/users for the channeling of personal data. The channeling of personal data to legal and/or natural persons cooperating with FILOSAFE.GR becomes necessary for the implementation of the users’ wishes and/or orders. The legal and natural persons cooperating with FILOSAFE.GR have the right to process the personal data that FILOSAFE.GR users submit to FILOSAFE.GR only to the extent that is strictly necessary to provide support to FILOSAFE.GR. It is required to comply with the relevant provisions of the law and to the competent authorities only.

Security & data storage

The connection and the transfer of data to and from FILOSAFE.GR is done through the HTTPS protocol (you can recognize it by the green lock in the address bar of your browser) and is secure. All your personal information is fully secured and under no circumstances will it be disclosed or published in any way or for any reason except where required by law to the competent authorities only. FILOSAFE.GR is committed to protecting all personal information obtained from you during your visits to this website and complies with all applicable national data protection legislation currently in force. Please be aware that we do everything possible to protect your personal data and that the safe navigation of FILOSAFE.GR and the protection of your password to your personal FILOSAFE.GR account is also dependent on you.

How we use cookies

A cookie is a small text file that a website places on your personal computer, phone or any other device, with information about your browsing on that website. Cookies are necessary to facilitate navigation and make it friendlier and do not cause damage to your computer. Although in this policy the generic term cookies is used as the main method of storing information used by this website, the “local storage” of your internet browser is used for the same purposes as cookies. In this sense, all the information contained in this section applies to the “local storage” as well. Cookies are an essential part of how our website works. The main objectives of our cookies are to improve your browsing experience. For example, cookies help us to identify you (if you are registered on our website), remember your preferences (language, purchase, etc.) during navigation and on future visits, manage your shopping cart, allow you to process on-line purchases, etc. The information collected in cookies also allows us to improve the site, through estimates of numbers and usage patterns, tailoring the site to the user’s personal interests, improving the speed of searches, etc. We do not store sensitive personally identifiable information such as your address, password, credit card information, etc. in the cookies we use. We also do not use cookies to direct our users to advertising while browsing or for any other advertising purposes, either our own or third party. Cookies can be deactivated. However, if you choose this setting, you may not be able to access certain parts of the site, it may cause less efficient navigation and you will not have the benefit of some of our services. If you prefer to restrict, stop or delete cookies from this website, you can do so by changing your internet browser settings. Although each browser’s configuration is different, the cookie setting is usually done in the “Preferences” or “Tools” menu. For more details on setting cookies in your browser, please consult the “Help” menu.

Links

On FILOSAFE.GR it is possible to find links that lead to other websites, which are managed by third parties or which belong to third parties (natural or legal persons) not affiliated with FILOSAFE.GR.In this case, it is clarified that FILOSAFE.GR bears no responsibility for the content of these linked websites and their use by visitors/customers as they are outside the Store and outside the control of FILOSAFE.GR. The indication of these links does not imply a statement by FILOSAFE.GR as to the reliability, safety and content of these links, the services and products provided through them and their use is at the sole risk of the visitors/customers. Therefore, for any problem that may arise during your browsing on these linked sites or in connection with your transactions with them, please contact directly the administrators of these sites, who are solely responsible for these sites.

FILOSAFE.GR and children

FILOSAFE.GR is not directed to children and you must be at least 18 years old to use our services.